RESERVATIONS: Are confirmed & property is taken off market when contract is completely filled in and received by Premiere. For reservations made more than 30 days from arrival, 50% deposit is to be paid by check due within 7 days of booking. Balance can be paid by check or Master Card/Visa and is due 30 days before arrival (60 days Xmas/NY's, Spring Break and reservations of 14 or more nights). Reservations made within 30 days of arrival will be charged to a Visa or Mastercard. If check is late, deposit will automatically be run on Visa or Mastercard 8 days after the booking date including a 5% service charge.
CHECK IN: Check-in is anytime after 4 pm. Check-out is no later than 10:00 am so housekeeping can be ready for next party arrival at 4:00 pm.
CANCELLATION POLICY: More than 30 days before arrival (60 days Xmas/NY's, Spring Break, and reservations of 14 or more nights) cancellation fee is 21% of total reservation. Less than 30 days before arrival, (60 days Xmas/NY's, Spring Break, and reservations of 14 or more nights) forfeiture of 100% of full reservation unless property is rebooked for entire stay at same rate. If booked for less, refund portion will be prorated (less the 21% cancellation fee). There are no refunds for late arrival or early departure.
CUSTOMER SERVICE: Each property has a private caretaker to assist guests with maintenance issues, lost keys, directions, etc. Guest is to contact caretaker for such issues. If there is an urgent matter and caretaker does not respond with 30 minutes guest should then call Premiere at 800-987-8423.
DEPARTURE: Property is to be left in good order by following the printed guidelines in each home. Should the guidelines be missing common sense should rule. Should property be left in poor order please read "SECURITY DEPOSIT" below.
GUEST POLICY: Should there be more overnight guests (including children) other than number disclosed in contract (other than prior approved visits) the party will be required to immediately vacate the premises without refund and full security deposit will be forfeited. If a large party gathers without prior disclosure to "Premiere" the full security deposit shall be forfeited and party will immediately terminate.
SECURITY DEPOSIT: Should damages (see direction sheet for partial explanation of possible damages) or extra cleaning occur, your credit card will be charged $500.00 dollars plus a $25.00 dollar non-refundable service charge. A check for $500.00 will be sent to the Homeowner along with guest name, address and phone number, and damage issues will be handled directly with the Homeowner, caretaker & guest. Prorated refund will be returned directly by Homeowner. Evidence of unauthorized pets or smoking in the house will result in forfeiture of full security deposit. Premiere Properties will be held harmless and will not be involved in damage negotiations.
WAIVER OF LIABILITY: This property is privately owned & cared for. Premiere Properties is acting as Reservation Service only for the use of the subject property. For homes with hot tubs, I understand the risks of hot tub/Jacuzzi use, and recognize that for some people adverse reactions can occur, including but not limited to skin rash. Neither Premiere Properties, nor the Owner or their Agents will be held liable or responsible for personal injury, accidents, loss of life, valuables or personal property due to fire, theft, neglect, or any catastrophe or natural disaster which might occur at the above named property during the above stated time period. If this property becomes unavailable, due to unforeseen circumstances, I understand Premiere Properties will do all possible to move my party to an equal or upgraded option.
PAYMENT: All funds due within 30 days of arrival (60 days Christmas, New Year, Spring Break and reservations of 14 or more days). 50% deposit of total reservation due by check within 7 days of booking. Deposits by check not received within 7 days of booking will be automatically run on credit card on 8th day + 5% surcharge.